Privacy Policy

Thanks for visiting the Golden Bamboo Services’s Privacy Policy. We’ve created our Policy as of May 25, 2018 to abide by the changes to EU data protection laws. Included are:

  • Addition of Policy to reflect changes in data privacy laws called General Data Protection Regulation (GDPR).
  • Ability to request your data you share with us, view it and delete it by your request.

Who we are

Golden Bamboo Services (collectively, “GBS,” “we,” or “us”) provides eCommerce services for music accessories and instruments. Our business is based in Minnesota.

What personal data we collect and why we collect it

Shop

When purchasing a product from our eCommerce shop, we will collect necessary information to process the shipping order. This includes Name, Email, Phone, Billing Address and Shipping Address. As well our eCommerce system will have a record of your IP address. All payments are processed off-site at PayPal’s portal. No credit card information is stored on our website, only a transaction ID to communicate to PayPal.

Contact form

Our embedded NinjaForms contact form collects your name and email address.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

Other than using the third party services mentioned above to finish transactions/shipping and to provide a means of contact, we do not share your data with any services.

How long we retain your data

For users that register on our website (via our shop’s checkout form), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We will contact you in an event of a security breach on our site. If a security breach occurs with our third party services (i.e. PayPal), we will be notified and abide by further instruction from the third party.

If you have any further questions about the above information, please contact goldenbamboo@msn.com .