Policy

Payment Methods
Orders can be made by American Express, Diners Club, Discover Card, Master Card, VISA, or PayPal. Please contact us if you would like to make payments over the phone or via check.

 

Contact Information
Golden Bamboo Services
1220 Countryview Circle
Maplewood, MN 55109
651-983-9191
goldenbamboo@msn.com

 

Telephone Orders
Golden Bamboo Services offer orders over the phone, just call us at 651-983-9191 during normal business hours in Central Time.

 

Sales Tax
We are required to collect a 6.875% state tax on all purchases, as well as shipping and handling, on orders shipped within Minnesota.
Orders shipped outside of Minnesota are not subject to sales tax.

 

Domestic Shipping
$6.00 for orders under $50.00
$12.00 for orders up to $200.00
$20.00 for orders up to $500.00 or more

 

International Shipping
$16.00 for orders under $50.00
$24.00 for orders up to $200.00
$38.00 for orders up to $500.00 or more

 

Returns

There is a 14 days full refund (minus shipping and handling fee).  There are no return for any reeds.

 

Damage in transit
Please call or e-mail us for instructions.